Privacy Policy

Spoleno provides event floristry services in Finland. This Privacy Policy explains how we collect and use personal data when you explore our services, communicate with us, or collaborate on an event. We process personal data in accordance with applicable EU and Finnish legislation, including the GDPR, and we aim to keep information accurate, relevant, and limited to what is necessary for defined purposes.

Categories of data. We may process identification and contact information (such as name, email, phone number, company, and role), event context (venue, date, guest count, preferences, and visual references), commercial details (invoices, payment records, and communications), and technical data from site usage (device type, pages viewed, interaction timestamps, and approximate location derived from IP). Images you share for concept development may also be processed for design reference with your acknowledgment.

Sources. Data is typically obtained directly from you through web inquiries, phone calls, or email. We may also receive information from your appointed planner, venue, or production partners where you have engaged them to act on your behalf. Public sources (for example, a company’s website or public registry) may be consulted to confirm business details relevant to contracting and invoicing.

Purposes and legal bases. We process data to respond to inquiries, prepare proposals, supply and deliver floristry services, manage logistics and safety on-site, invoice and maintain accounting records, and improve our communications. Legal bases include performance of a contract or steps prior to entering a contract, compliance with legal obligations (accounting and tax), and our legitimate interests in running and improving our services. Where consent is applicable (for example, certain marketing communications), you may withdraw it at any time using the contact details below.

Retention. We retain data only for as long as required for the purposes described and to meet legal obligations. Typical retention includes project documentation and invoices stored for statutory periods under Finnish law. Concept references may be archived to support future collaborations when this aligns with your expectations; you can request that we remove or anonymize specific materials where feasible and lawful.

Sharing. We may share limited data with service providers who support our operations, such as couriers, venues, rental suppliers, or IT and accounting providers. These recipients are bound by appropriate confidentiality and data protection commitments. International transfers, if any, are protected by suitable safeguards in line with GDPR requirements.

Your rights. You may request access to your personal data, rectification of inaccuracies, erasure where conditions are met, restriction of processing, portability of data provided by you, and objection to processing based on legitimate interests. Requests will be addressed without undue delay. If you believe your data protection rights have been affected, you may contact the Finnish supervisory authority while we remain available to clarify any concerns directly.

Cookies and similar technologies. Our website may use cookies to support functionality, remember preferences, and analyze aggregated usage for service improvement. You can manage preferences via your browser settings and through the cookie choices presented on our site. Some features may be limited if certain cookies are disabled, but essential content remains accessible.

Security. We apply reasonable technical and organizational measures to protect data, including access controls, secure configurations, and staff awareness. While *** method can be fully immune to risk, we work to reduce vulnerabilities and review measures over time to reflect the context of our operations.

Contact. To exercise your rights or raise questions about this Policy, contact Spoleno at spoleno@hotmail.com or by phone at + (358) 40 187-24-59. Postal address: Mannerheimintie 12, Helsinki 00100, Finland. We may update this Policy to reflect changes in law or our services. The latest version is posted on this page with the effective date indicated below.

Effective date: 2026-01-15